So taking a look here, I can see that the promotion was initially applied to the account. The receipt says $48 even though the promotion page and order page said it would be $12-$13 I just wanted to check in and let you know that I'm still here and looking into this for you - I appreciate your patience! It'll be just a moment while I pull up your account. Thanks so much for providing that information. I don't believe I provided a phone number Thanks for reaching out to us today! Can you please provide the name, phone number, and email address associated with your account?

Hi, my name is James, and I’m with the Blue Apron Customer Experience Team. A member of our Customer Experience team will be with you shortly. My first box said it would cost $12, but I was charged $48 Seems like they don't issue a refund to most people and it took me like 2 hours so I would honestly steer clear if you are expecting a promotion to work out. Then I found out I was charged $47.something instead, so I spent way more time than I should have getting a refund. I signed up for Blue Apron using a promotion and the payment page said I would be charged $12.something for my first box.

Blue apron promotion